KEY DOCUMENTS

The Tools We Use

These tools are designed to track, assess, and improve healthcare services at both facility and community levels. They help community monitors/service users monitor patient service utilization, coordinate facility operations, and evaluate service quality. By collecting and analyzing data, these tools identify gaps, streamline resource allocation, and enhance overall service delivery. Their insights contribute to better decision-making, improved patient care, and the continuous strengthening of healthcare systems.

Health Facility Service User Tool

Monitors and records service utilization at health facilities. Ensures accurate data collection for better patient care and resource management.

Community-Based Service User Tool

Tracks healthcare access at the community level. Helps identify gaps and improve outreach efforts for better service distribution.

Health Facility Coordinator User Tool

Supports coordinators in overseeing service delivery. Tracks staff performance, patient flow, and resource allocation.

Observation Tool

Evaluates healthcare service delivery through direct observation. Ensures adherence to protocols and identifies areas for improvement.

Community Health Worker Observation Tool

Collects biweekly information on the accessibility, acceptability, availability, and quality of TB and Malaria services at healthcare facilities by community health workers.

Community Health Worker Tool for Assessment of TB and Malaria Services

Evaluates key aspects of TB and Malaria service delivery at healthcare facilities through input from community health workers.

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